Shipping policy

Order Processing & Production

Orders are typically processed within 1–5 business days (Monday–Friday, excluding holidays) after payment confirmation.

Certain Athlesi collections are fulfilled through intentional small-batch production and specialized manufacturing processes, which may require additional preparation time before shipment.

Processing timelines may vary depending on product availability, production volume, quality checks, seasonal demand, and product category.

Shipping Destinations

Athlesi currently ships within the United States and U.S. Territories, including:

  • P.O. Boxes
  • APO/FPO military addresses
  • American Samoa
  • Guam
  • Puerto Rico
  • U.S. Virgin Islands

Estimated Delivery

Estimated delivery timelines vary depending on the product category, production timeline, shipping destination, and carrier conditions.

Most orders within the United States and U.S. Territories, including Puerto Rico, arrive within approximately 7–21 business days.

Please note that delivery estimates are not guaranteed and may vary during seasonal releases, holidays, promotional periods, high-demand events, weather disruptions, or carrier delays.

Split Shipments

Some orders may arrive in separate packages.

Because certain Athlesi collections are produced through different specialized manufacturing processes, items purchased together may ship separately depending on the product category and production timeline.

Tracking information will be provided for each shipment as it becomes available.

Shipping Costs

Shipping costs are automatically calculated at checkout based on factors such as destination, package weight, order size, shipping method, and product category.

Order Tracking

Tracking information is provided via email once an order has shipped.

Please allow carriers time to update tracking activity after shipment confirmation has been sent.

Delivery Delays

While Athlesi always aims to meet estimated delivery timelines, occasional delays may occur due to carrier disruptions, weather conditions, customs processing, seasonal demand, or other circumstances beyond our control.

However, we actively monitor shipments and support customers in the event of unexpected delays whenever possible.

Incorrect Shipping Information

Customers are responsible for ensuring shipping information is entered correctly at checkout.

Athlesi is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Athlesi is not responsible for lost or stolen packages.

If a delivery issue occurs, customers are encouraged to contact the shipping carrier directly before reaching out to Athlesi support.

Returns & Exchanges

Please refer to our Return & Refund Policy for complete information regarding returns, eligibility, and refunds.

Policy Updates

Athlesi reserves the right to update or modify this Shipping Policy at any time without prior notice.

Need Help?

For shipping or order inquiries, please contact: hello@athlesi.com